Terms of service
§ 1 Scope of application
(1) These General Terms and Conditions apply to all contracts concluded between us and a consumer or business customer (hereinafter referred to as the “Customer”) via our online store. The version of the Terms and Conditions valid at the time of the order shall apply.
(2) A consumer within the meaning of these Terms and Conditions is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activities.
(3) A business customer within the meaning of these Terms and Conditions is any natural or legal person or legally capable partnership that acts in the exercise of its commercial or self-employed professional activity when concluding a legal transaction.
§ 2 Contracting party, conclusion of contract
(1) The purchase contract is concluded with DIGITEAU EUROPE LTD. Contact details and information about authorized representatives can be found in the legal notice or provider identification on our website.
(2) The presentation of products in our online store does not constitute a legally binding offer, but a non-binding invitation to the Customer to submit an offer (invitatio ad offerendum). The Customer may initially place products in the shopping cart without obligation and correct their entries at any time before submitting the order.
(3) By clicking the order button, the Customer submits a legally binding offer to purchase the goods contained in the shopping cart. Immediately after submitting the order, the Customer receives an automatic order confirmation by email. This order confirmation does not yet constitute acceptance of the offer.
(4) The purchase contract is only concluded once we accept the Customer’s offer by sending an order confirmation by email or by shipping the goods within a reasonable period. If we do not accept the Customer’s offer, the Customer will be informed accordingly and any payments already made will be refunded without delay.
§ 3 Prices, shipping and taxes
The Customer acknowledges and agrees that the goods may be shipped from various global locations, including but not limited to Asia and North America. We assume all shipping costs as well as any import duties incurred in connection with the delivery of the goods.
The Customer further acknowledges that they are considered the importer of record in their country of residence and may therefore be held liable for any local taxes or duties imposed by the competent customs or tax authorities in accordance with the laws applicable in their country of residence.
The Customer has the right to refuse acceptance of delivery if taxes or fees are levied at the time of delivery.
§ 4 Delivery
(1) Unless otherwise agreed, delivery shall be made to the delivery address specified by the Customer.
(2) We are entitled to make partial deliveries insofar as this is reasonable for the Customer. Any additional shipping costs incurred as a result of partial deliveries shall be borne by us.
(3) If part of the ordered goods is unavailable or delivery is delayed, we will inform the Customer without delay. In such cases, we are entitled to withdraw from the contract with respect to the unavailable items. Any payments already made will be refunded without delay. Statutory rights of the Customer remain unaffected.
§ 5 Payment
(1) Payment for goods may be made by credit card, PayPal, Klarna, Sofortüberweisung, or Shopify Payments (where available). We reserve the right to exclude certain payment methods. Unless otherwise agreed, the purchase price is due immediately upon conclusion of the contract.
(2) Payment data is transmitted via secure SSL encryption. We do not store complete payment information on our systems. Payment data is used exclusively for payment processing and is not disclosed to unauthorized third parties.
§ 6 Special provisions for offered payment methods
(1) Payment via Klarna
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (“Klarna”), we offer various payment methods in Germany, Austria, and Switzerland. Payment processing is carried out directly by Klarna.
Available payment methods may include invoice purchase (“Pay Later”), installment payments (“Financing”), and immediate payment (“Pay Now”). The specific payment methods offered during checkout depend, among other things, on a positive credit assessment by Klarna.
As part of the purchase initiation and contract processing, we transmit personal data to Klarna (e.g. name, address, payment information). Based on the credit assessment, Klarna reserves the right not to offer certain payment methods. We have no influence over this decision.
(2) Payment via PayPal / PayPal Checkout
If you select a payment method via “PayPal” or “PayPal Checkout”, payment processing is carried out through PayPal (Europe) S.à r.l. et Cie, S.C.A., 22–24 Boulevard Royal, L-2449 Luxembourg (“PayPal”). The available PayPal payment methods (e.g. PayPal account, credit card, direct debit, or invoice purchase) are displayed during checkout.
For processing, PayPal may use third-party providers or its own payment services. If special conditions apply to certain payment methods, you will be informed separately during the payment process.
Orders placed on this website (www.roseonsix.com) via PayPal are processed and sold by our parent company Digiteau Technologies LTD, 1 King Street West, Suite 4800, Toronto, Ontario, Canada M5H 1A1. Payment is processed via PayPal, and Digiteau Technologies LTD is responsible for order fulfillment, returns, and customer service. Digiteau Europe LTD acts as a local marketing and shipping partner of Digiteau Technologies LTD.
Please note that all purchases are subject to US consumer protection laws.
(3) Payment via Stripe
If a payment method offered via “Stripe” is selected, payment processing is carried out through Stripe Payments Europe Ltd, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland (“Stripe”). Stripe offers various payment methods such as credit card, Apple Pay, or instant bank transfer, depending on availability in the respective country.
Stripe may engage additional payment service providers for processing. If additional terms apply to certain payment methods, these will be displayed accordingly during checkout.
§ 7 Right of withdrawal
(1) Withdrawal period:
If the Customer is a consumer within the meaning of the law, they are entitled to a right of withdrawal. The Customer has the right to withdraw from the contract within fourteen (14) days (or a longer period if offered as part of special promotions) without providing any reason. The period begins on the day the Customer or a third party designated by the Customer (who is not the carrier) receives the goods.
(2) Exercising the right of withdrawal:
To exercise the right of withdrawal, the Customer must inform us (e.g. by letter or email) of their decision to withdraw from the contract by means of a clear statement. The Customer may use the sample withdrawal form available on our website, but this is not mandatory.
Consequences of withdrawal:
(3) Refund:
If the Customer withdraws from the contract, we will refund all payments received from the Customer, excluding shipping costs, without undue delay and at the latest within 30 days of receipt of the withdrawal notice. The refund will be made using the same payment method used for the original transaction, unless expressly agreed otherwise.
We reserve the right to withhold the refund until we have received the goods back or the Customer has provided proof of return, whichever occurs first.
(4) Return deadline:
The Customer must return or hand over the goods without delay and in any event no later than thirty (30) days from the day on which they informed us of the withdrawal. The deadline is deemed met if the goods are dispatched before the expiry of the thirty (30) day period.
(5) Compensation for loss in value:
The Customer is only liable for any diminished value of the goods resulting from handling beyond what is necessary to establish the nature, characteristics, and functioning of the goods.
(6) Statutory rights:
These provisions do not affect statutory rights of withdrawal or rights under PayPal Purchase Protection, where applicable.
(7) Returns of opened items:
For all returns, exchanges, or refund requests involving opened items, our return policy applies: https://roseonsix.com/policies/refund-policy
§ 8 Retention of title
The goods remain our property until full payment has been made.
§ 9 Warranty
(1) We warrant the functionality and condition of the delivered goods for a period of ninety (90) days from receipt. During this period, we will, at our discretion, remedy the defect, provide a replacement, or refund the purchase price.
(2) The warranty excludes defects or damage resulting from improper use, modifications to the goods, improper installation, or normal wear and tear. No additional warranties are granted unless required by law.
(3) Statutory warranty rights remain unaffected.
§ 10 Limitation of liability
To the extent permitted by law, our liability for any claims—regardless of legal basis, whether contractual, tortious, or otherwise—is strictly limited to the amount actually paid by the Customer for the goods in question.
In no event shall we be liable for indirect, incidental, consequential, or special damages of any kind, including but not limited to claims relating to personal discomfort, improper fit, emotional distress, or alleged injuries or impairments resulting from allergic reactions or skin irritations caused by materials used in the purchased products.
Any further liability, in particular for damages related to the use or inability to use the goods, is expressly excluded.
§ 11 Dispute resolution
(1) The European Commission provides a platform for online dispute resolution (ODR), accessible at https://ec.europa.eu/consumers/odr/. Consumers may use this platform for dispute resolution.
(2) We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board. However, we endeavor to resolve any disagreements directly and amicably with our customers.
§ 12 Jurisdiction and applicable law
(1) The law of England and Wales shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers within the EU, this choice of law applies only insofar as it does not deprive them of mandatory protections of the law of their country of residence.
(2) If the Customer is a merchant, a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction shall be our registered office.
(3) In all other cases, the statutory provisions on jurisdiction shall apply.
(Last updated: June 17, 2025)